The One Thing Every Non-Technical Person Needs to Know
If there's one precaution I want everyone to embrace, it's this. The One Thing Every Non-Technical Person Needs to Know from Ask Leo!. Get the Confident Computing weekly newsletter:...
View ArticleWhy Do People Create Free Software?
Free software exists for reasons ranging from pure altruism to pure deceit. Why Do People Create Free Software? from Ask Leo!. Get the Confident Computing weekly newsletter: https://newsletter.askleo.com
View ArticleIgnored by Online Services? Remember, You Are Not the Customer
When free services seem to change arbitrarily, it's easy to wonder if they're paying attention to their customers. They probably are -- just not the ones you think. Ignored by Online Services?...
View ArticleWhy I (No Longer) Avoid BitLocker
BitLocker is a fine encryption program if used properly. The problem is that it's too easy for the average user to skip steps that could result in data loss. Why I (No Longer) Avoid BitLocker from Ask...
View ArticleWhat I’ve Learned Answering Questions for 20 Years
It was 20 years ago today I started having something to say. What I’ve Learned Answering Questions for 20 Years from Ask Leo!. Get the Confident Computing weekly newsletter: https://newsletter.askleo.com
View ArticleIs Outsourcing Tech Support Evil?
Cost-cutting by sending tech support overseas is often derided as a terrible move, but it's not the location that matters, it's the quality. Is Outsourcing Tech Support Evil? from Ask Leo!. Get the...
View ArticleWait.
In which I diagnose an issue online and come to an interesting conclusion. Wait. from Ask Leo!. Get the Confident Computing weekly newsletter: https://newsletter.askleo.com
View ArticleWhy I Don’t Believe in Conspiracies
There are many conspiracy theories in the tech industry. I'm a hard one to convince, and you should be, too. Why I Don’t Believe in Conspiracies from Ask Leo!. Get the Confident Computing weekly...
View ArticleEverything Is Awesome!
A movie I watched reminded me that we are surrounded by awesome. I need to do a better job of reminding myself, and you, of all the awesomeness I see. Everything Is Awesome! from Ask Leo!. Get the...
View ArticleThe Secret Behind Ask Leo! I Know Less Than You Think
I know less than you think I do, but I make up for it with a very important skill -- a skill anyone can benefit from improving. The Secret Behind Ask Leo! I Know Less Than You Think from Ask Leo!. Get...
View ArticleTerminology Matters
When it comes to technology, it seems like there's a whole 'nother language to learn. Using the right terminology is important to being understood and getting your problems resolved. Terminology...
View ArticleI Don’t Claim to Be a Journalist
My background is most assuredly not journalism. I bring something else entirely to the table: experience. I Don’t Claim to Be a Journalist from Ask Leo!. Get the Confident Computing weekly newsletter:...
View ArticleDealing With Inexplicable Change?
Yes, I deal with frustrating changes too. It's not that I never get frustrated; it's what I choose next that makes for a much happier experience. Dealing With Inexplicable Change? from Ask Leo!. Get...
View ArticleAre You Giving Away Your Privacy?
We rail against intrusions into our private affairs and private information and then post our private information publicly. Where's the logic in that? Are You Giving Away Your Privacy? from Ask Leo!....
View ArticleDo We Really Need to Get Used to Things?
"Getting used to it" might not always be ideal, but being open to it can result in surprising improvements. Besides, you're doing it already almost every day. Do We Really Need to Get Used to Things?...
View ArticleWhy Don’t Companies Answer My Email?
It's not uncommon for email messages to companies to disappear into a black hole. I'll look at why that might be and steps you can take to reduce the odds of it happening to you. Why Don’t Companies...
View ArticleThe Technology Behind Ask Leo!
Over the years, the technology that runs Ask Leo! has changed a little. I'll give you an overview of the current state of affairs. The Technology Behind Ask Leo! from Ask Leo!. Get the Confident...
View ArticleAre We at Risk of Losing Our Digital Information Over Time?
Technologies change, media wears out, and hardware that we once took for granted becomes difficult to find. How does all this impact the archives of our digital lives? Are We at Risk of Losing Our...
View ArticleGet Better, Faster Answers by Reading What’s in Front of You
I vent a little about people missing what's right in front of them (including myself) and then discuss why taking the time to read what your machine is telling you is so important to a less frustrating...
View ArticleA Story of Data Loss and What Could Have Been
I repaired a friend's machine's hard disk failure only to discover something much, much worse. A Story of Data Loss and What Could Have Been from Ask Leo!. Get the Confident Computing weekly...
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